inlingua School of Languages
 

Language for Retail Business


Learn how language training for retail customer service can help you grow sales


By understanding the language of your customers, you will be able to overcome the language barriers that keep you from delivering excellent service.


Course Contents


The course is developed based on strategic sales language and the characteristics of specific-language-speaking customers, combining linguistic structuralism and psychological behaviorism, integrating sales strategies and dialogues.

A structured practice to effectively ascertain the intention of customers and make appropriate responses.

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Methodology


Enforcing on the Audio-lingual Approach and Communicative Approach; repetition, inflection, replacement, restatement and scene-based practices, forming a habit of listening and speaking the language with large amount of drills.






Asian Languages available

 

Chinese language courses
Chinese
Indonesian language courses
Indonesian
Japanese language courses
Japanese

Korean
Korean language courses
Malay
Thai language courses
Thai
Vietnamese language courses
Vietnamese

European Languages available

 

English language courses
English
French language courses
French
German language courses
German
Italian language courses
Italian
Russian language courses
Russian
Spanish language courses Spanish